Return Policy
At itafaq.com, we want you to be completely satisfied with your purchase. That's why we offer a flexible 30-day return policy.
Eligibility for Returns
To qualify for a return, please ensure that:
1. The item is in its original condition.
2. The item is unused.
3. The item is in its original packaging.
Non-Returnable Items
The following items are not eligible for returns:
1. Perishable goods (food, flowers, newspapers, magazines).
2. Intimate or sanitary goods.
3. Hazardous materials.
4. Flammable liquids or gases.
5. Gift cards.
6. Downloadable software products.
7. Certain health and personal care items.
Initiating Your Return
To start the return process, please provide:
1. Your receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a specified timeframe.
Frequently Asked Questions
Do you offer a money-back guarantee?
Yes, we offer a 30-day money-back guarantee.
What if my product arrived damaged?
Please contact us to book a complaint, and we will assist you promptly.
Do I have to pay for the returned item?
Yes, you will need to pay for shipping the damaged item back to our warehouse.
At itafaq.com, we want you to be completely satisfied with your purchase. That's why we offer a flexible 30-day return policy.
Eligibility for Returns
To qualify for a return, please ensure that:
1. The item is in its original condition.
2. The item is unused.
3. The item is in its original packaging.
Non-Returnable Items
The following items are not eligible for returns:
1. Perishable goods (food, flowers, newspapers, magazines).
2. Intimate or sanitary goods.
3. Hazardous materials.
4. Flammable liquids or gases.
5. Gift cards.
6. Downloadable software products.
7. Certain health and personal care items.
Initiating Your Return
To start the return process, please provide:
1. Your receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a specified timeframe.
Frequently Asked Questions
Do you offer a money-back guarantee?
Yes, we offer a 30-day money-back guarantee.
What if my product arrived damaged?
Please contact us to book a complaint, and we will assist you promptly.
Do I have to pay for the returned item?
Yes, you will need to pay for shipping the damaged item back to our warehouse.