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Delivery Details

To ensure a seamless shopping experience, we've crafted a comprehensive delivery policy. Please take a moment to familiarize yourself with the details.

1. Payment Flexibility

We've streamlined our payment process to offer Cash on Delivery (COD) as our primary payment method. This convenient option allows you to settle the payment upon receipt of your package.

2. Timely Deliveries

Our standard delivery window spans 2-4 business days from the date of order confirmation. However, please note that unforeseen circumstances, such as inclement weather or public holidays, may influence the delivery timeline.

3. Free Shipping

We're excited to offer complimentary shipping on orders exceeding 2000 PKR. This gesture is our way of expressing gratitude for your patronage.

4. Order Processing

Upon successful order placement, our team will promptly initiate the processing and shipping procedures. You'll receive a confirmation email outlining the order details, expected delivery timeframe, and tracking information.

5. Real-Time Tracking

To keep you informed, we'll provide regular updates on the status of your package via email or SMS. This enables you to plan accordingly and stay up-to-date on the delivery progress.

6. Accurate Address

To ensure smooth delivery, please provide a complete and accurate shipping address during checkout. Our logistics partners will deliver the package to the specified address.

7. Multiple Shipments

In instances where orders comprise multiple items, we may dispatch them separately, depending on availability. Rest assured, you'll receive individual tracking details for each shipment, keeping you informed throughout the delivery process.

8. Undelivered Packages

In the unlikely event that our courier partners are unable to deliver your package due to reasons such as unavailability or incorrect address, we'll make multiple attempts to reach you. Please ensure someone is available to receive the package during the scheduled delivery times.

9. Dedicated Support

Our customer support team is committed to addressing any queries or concerns you may have regarding your order, shipping, or delivery. Please feel free to contact us at itafaqshop@gmail.com or +92 336 8333323.

10. Policy Updates

We reserve the right to modify or update our delivery policy as needed. Any changes will be reflected on this page, and we encourage you to review it periodically for the latest information.

Thank you for choosing us! We appreciate your trust and look forward to serving you with excellence.